Stay informed about coronavirus
Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. We’re here to answer your questions to help you stay healthy.
Coronavirus (COVID-19) FAQs
Welcome to Empire Plan Medicare Rx sponsored by the New York State Health Insurance Program (NYSHIP)
SilverScript Medicare Part D Plan
SilverScript, an affiliate of CVS Caremark®, is an approved Medicare Part D Prescription Drug Plan provider.
24/7 Customer Service Tools – Our plan offers website access and customer service. Both are available to our members 24 hours a day, 7 days a week.
Large Pharmacy Network – More than 66,000 pharmacies nationwide make up the pharmacy network. These include retail, mail service1, long-term care, home infusion, and Indian Health and Indian Tribal pharmacies. Find out if your pharmacy is in the network by using the Pharmacy Locator tool.
Electronic Explanation of Benefits (EOB) Online – Your paperless EOB provides the same information in the same format as the one that you receive in the mail today, only it’s faster and more convenient. Save time, stay organized, reduce clutter and help save the environment. Online EOB information is safe and secure. Choose to participate or opt out at any time. To get started, visit Caremark.com to register. You will receive email notification when you have a new EOB to view.
You are currently on the homepage.
1CVS Caremark has enhanced the consent process for non-beneficiary-initiated mail order claims. SilverScript EGWP beneficiaries with mail service experience will no longer be required to provide consent to ship on non-beneficiary initiated prescriptions, including automatic refills. Only beneficiaries without mail service experience will be required to provide consent on their initial use of the CVS Caremark Mail® Service Pharmacy for non-beneficiary initiated prescriptions. If your mail service drugs do not arrive within the estimated time frames, please contact us toll free, 24 hours a day, 7 days a week. Our contact information is listed under the “Contact Us” tab above.