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If you have questions about Empire Plan Medicare Rx, please contact the Empire Plan Prescription Drug Program:

  • 1‑877‑7‑NYSHIP (1‑877‑769‑7447) and select option 4 for the Prescription Drug Program. TTY users should call 711, 24 hours a day, 7 days a week

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  • Have Questions? 1-877-769-7447
  • Call us toll-free, 24 hours a day, 7 days a week. TTY users call 711
    Contact Us